Some customers experience issues during the checkout process. Below are some common issues that we observed.
Payment by PayPal:
- "To comply with government regulations, this transaction has been declined"
We can't accept payments from a PayPal business account. You can try to pay by credit card or another PayPal account
Payment by credit card:
- "Unable to pay with this card."
Unfortunately, this may be due to the restrictions of your bank. Please try contacting your bank for details.
Otherwise please send us a screenshot with an error screen to email@example.com
Find out more about us at playtronica.com